What we do?

Since 1991, Park Place Technologies has provided an alternative to post-warranty storage, server and networking hardware maintenance for IT data centres. As the world’s largest post-warranty data centre maintenance organisation, Park Place supports over 15,200 organisations in 141 countries. Our Global Headquarters is in Cleveland, US and we employ over 1,200 people across the globe.

Our Aim..

Park Place was established to help companies realise their business goals through more effective use of technology.

Our Customers..

Park Place serves over 15,200 global clients across all verticals, including financial, legal, retail, education, energy, gas, health care and public sector.

Our Suppliers..

Replacement parts of procured through commercial partners, including our own testing facility. Our sophisticated network of 365,000 parts in 160 stocking locations is stored regionally, locally, an on-site, allowing for fast distribution and service. We also provide direct access to our field service engineers and technical support engineers with direct OEM experience for personal, expedited attention to your data centre needs. 

What we’re good at?

When we say, “Smarter Data Centre Support,” we are referring to many elements of our work. Smarter Data Centre Support is proactive, Predictive, Secure. It is ParkView, our industry-changing innovation that provides 24/7 global support and analysis for your storage and sever equipment. ParkView identifies issues within your systems and allows us to remotely triage, diagnose and send needed parts to your business, before you even know a problem is compromising your data centre. Smart Data Centre Support is a single pane of glass, with our Central Park Portal, which allows you to open, monitor and close tickets, and manage your Park Place relationship, all on one convenient and intuitive portal. 

Smart Data Centre Support is a better customer experience. Instead of the antiquated and industry standard path of several interactions, all leading to a guess at what may be wrong, ParkView facilitates a direct, predictive proactive method for solving issues that saves time and allows you to allocate capital and human resources to more productive areas of your business. 

Smart Data Centre Support is better service. Park Place can engage with you 24/7, with on-staff support staff, triage experts relationship, all on one convenient and intuitive portal.

Smart Data Centre Support is a better customer experience. Instead of the antiquated and industry standard path of several interactions, all leading to a guess at what may be wrong, ParkView facilitates a direct, predictive, proactive method for solving issues that saves times and allows you to allocate capital and human resources to more productive areas of your business. 

Smart Data Centre Support is better service. Park Place can engage with you 27/7, with on-staff support staff, triage experts and advanced engineers, from almost any corner of the world. We serve 141 countries with a “follow the sun” model that allows us to keep you critical systems up and running, from San Diego to Boston to London to Singapore. 

Smart Data Centre Support is saving 50%, guaranteed. Park Place delivers all of its services, across scores of OEM platforms.

What’s a good business day for us?

We will let some client testimonies answer this question: 

“Park Place has always been hassle-free. They are quick to answer my call, and the parts always arrive on-time”  – Brenda McKee, American Water Works Association

“I was happy to get the entire incident resolved in the course of a business day. Much better than the OEM support that used to be on the equipment.” – Rick Logue, Jacobs Entertainment

“This part replacement was turned around in a record time, the quality of service was fantastic, the communication was timely; excellent customer service.”  – Jim Cain, Smiths Business Information Services 

Our People..

Our culture embraces diverse perspectives and creates a positive environment where everyone belongs. We’re always looking for the best and brightest individuals who can help us continue our mission of being a service-first organisation.  We’re committed to empowering our people and ensuring they reach their full potential. That’s why we reward our team with highly competitive benefits and generous incentives.